How SuiteGrowth Works

From appointment to five-star review, fully automated, fully personalised, no staff involvement.

01

Appointment ends. Follow-up begins.

As soon as an appointment is marked complete in your practice management system, SuiteGrowth automatically picks it up and sends a personalised WhatsApp message. No human trigger. No manual step. It goes out a few hours after the appointment — once the patient is home and can reflect.

02

A natural conversation — not a cold link.

The AI checks in with the patient first. How did your appointment go? How are you feeling? It’s a real conversation that mentions the dentist by name, from your practice’s own WhatsApp number.

Your patients will never know it’s automated. The tone, timing, and personalisation make it feel completely human. That’s what drives the response rate.

03

Happy patients leave a review. One tap.

If the patient responds positively, they get a direct link to your Google listing inside the same WhatsApp conversation. No navigating, no searching, no forgetting. Tap, write, done.

Most patients complete their review in under 30 seconds. No app to download. No email to find. Just one tap from a conversation they’re already in.

04

An unhappy patient gets a person, not a link.

If the patient expresses frustration or raises a clinical concern, the reply is not answered with an automated review invitation. It is routed to your team with the patient’s own words, so someone can pick up the phone. Nobody is blocked from leaving a review.

You call them. You resolve it. Most complaints are settled in a single phone call, while the patient is still talking to you rather than about you.

05

Post-procedure check-ins.

A few days after treatment, the system checks back in. How is the tooth feeling? Any sensitivity? This catches complications early, builds trust, and sets you apart from every practice that takes the money and moves on.

Works with your practice management system

SuiteGrowth connects to 21 practice management systems. You do not need to move systems, and you do not need to be on any one of them to use it.

  • ABELDent
  • ClearDent
  • Dentally
  • DentalVision
  • Dentrix
  • Dentrix Enterprise
  • Dolphin Management
  • DSN Dental
  • DSN Perio
  • Eaglesoft
  • EndoVision
  • Mogo
  • Officemate
  • Open Dental
  • OrthoTrac
  • PerioVision
  • PracticeWorks
  • Software of Excellence (SOE / EXACT)
  • SoftDent
  • Tracker
  • WinOMS
  • More coming soon

Dentally and Software of Excellence are the two we run at scale in UK practices today. The rest connect through the same sync layer and are configured during onboarding.

Done-for-you · Live in under 3 days

Your next 100 five-star reviews are waiting.

Book a 30-minute call. We’ll show you exactly what your patients would receive, and the reviews and bookings it would win you.

Takes 60 seconds · pick a time in the next few days · no setup fee